Sidecar User Guide

CONFIDENTIAL. FOR INTERNAL USE ONLY

Overview

Sidecar is a companion tool that provides loan officers the ability to view all loans submitted and started through the Ardley Borrower Gateway. Through Sidecar, a loan officer can:

• View all loans currently submitted or in progress.
• Add, modify, and update individual borrower applications, including updates to borrower details, declarations, and demographic information as well as upload and request supporting documentation; including assets, employment, liabilities, income, and credit reports.
• Pull credit for borrowers attached to the loan application.
• Submit the application to Document Underwriter or to a designated CRM or LOS from Sidecar.

Account Management

To access Sidecar you will need a user account. Submit the request to support@ardley.com with the following information:

• Full name (first/last) of the user to be added
• Email address
• Bank name

The requested user will receive an email with their login credentials.

To login, enter your email address and the password provided.

 

 

Once logged in, you can click the Log Out button in the top right corner any time to exit Sidecar.

Pipeline View

The Pipeline lists all applications for your organization:

The Pipeline view includes the following details:

• Top 
• Loan ID
• Borrower Name (including Co-Borrower, if applicable)
• Borrower’s address
• Loan amount
• Status
• Last edited

The Pipeline list automatically sorts by the Last Edited date, beginning from the most recently updated loan application.

Loan Status

The Status of the loan is set based on the lifecycle stage of the application.

• Initialized
  • An offer was generated for the Borrower; Borrower has not accessed the application yet
• In Review
  • Application has been edited by a Loan Officer
• In Progress
  • Application has been started by the Borrower but not submitted
• Final
  • Application has been completed and submitted by the Borrower

Select an Existing Loan

To view an individual loan, move your cursor over the row and click to open.

You can click anywhere on the row to open the loan for review.

The loan application will open to the Application view. See below section for details.

Filter

To filter the Pipeline view for a specific loan application, click in the Filter field at the top of the Pipeline table:

The following criteria is available for filtering:

• Last Edited
• Status
• Loan Amount
• Loan Type
• State
  
  

Once the filter criteria has been entered, press the Filter button to apply the criteria to the list of loan applications. Click on the desired loan application returned in the result to update.

 

Search

The Search bar is located in the header next to the filter.

 

Click into the search field, enter the criteria, then click the return key to initiate a search:

The following application information can be used to search a record:

• Borrower Name, First and Last
• Co-Borrower Name, First and Last
• Borrower Email
• Co-Borrower email
• Property Address
• Loan Number
• Borrower Phone Number
• Co-Borrower Phone Number

Viewing an Application

Once a loan application has been selected, Sidecar will open the Application window. The loan details are listed at the top:

This modal displays the following loan criteria:

• Borrower address
  • Collateral address for the property related to the loan request
  • Mailing address for the Borrower
• Borrower name(s)
  • If a Co-Borrower is associated to the loan application, their names will appear as well
• Customer ID
• Type of loan
  • This will show the loan program for the loan i.e. conventional, FHA Streamline, Home Equity Loan etc.
• Loan Details
  
  • Including interest rate, term, payments, etc.
  • Displayed loan details vary based on product type
  • Date calculated
  • Date submitted
  • Last edited date
  • Last edited user
  • Campaign associated with the offerOffer Details

FHA Loan Details

VA IRRRL Loan Details

Conventional Rate and Term Loan Details

Cashout Refinance Loan Details

HELOC Loan Details

Update Offer | Save Offer | Mark Complete

 

To update the offer with the latest available pricing , click the Update Offer button below the loan details header. This will pull in the latest pricing updates and apply it to the application.

To save the application with the current pricing, click the Save button. All saves must be manual. Saves do not happen periodically or automatically.

When the loan is completed and ready to move to the LOS, click the Mark Complete button to prevent any further updates.

Return to Pipeline View

To return to the Pipeline click the left arrow on the loan details modal:

Borrower Details

This section contains the basic details related to the primary Borrower, including contact information. If the Borrower included Co-Borrower details in their initial application, the Co-Borrower details will also appear in this section.

Collateral Info

Add the Borrower collateral information for the loan application. This is the primary property information that will be used as collateral for the loan.

Demographics

The Demographics section within Sidecar is directly correlated with Section 8 of the Uniform Residential Loan Application (URLA) form 1003, as defined by Home Mortgage Disclosure Act (HMDA) regulations.

The fields are responsive to the information selected for each section:

Additional selections for Race and Ethnicity can be added to the Borrower profile:

To delete a Race or Ethnicity selection, click the trash can icon next to the entry:

Declarations

The standard declarations submitted by the Borrower in the original loan application are included in this section and can be modified.

If a Co-Borrower was added to the loan, the respective declarations for the co-Borrower can be added or modified as well. Co-Borrower declarations appear after the primary Borrower.

Financial Assets

Financial Assets added during the initial application process will appear in this section:

Add a Financial Asset

Click the + Add button at the top of the table to open a new row and fill out the fields:

Edit an Existing Financial Asset

To edit an existing Financial Asset click the three dots on the far right of the entry to bring up the menu options.

Select Edit Asset and revise any field as needed. Press Save to record the changes.

Delete a Financial Asset

To delete a Financial Asset, click the same three dots and select Delete Asset. A prompt modal will appear to confirm deletion. Select Yes to complete the deletion of the asset.

Real Estate Assets

Real Estate Assets added during the initial application will appear in this section:

Add a Real Estate Asset

Click the + Add button at the top of the table to open a modal window and fill out the fields, then click Save to add the asset to the table:

Edit an Existing Real Estate Asset

To edit an existing Real Estate Asset click the three dots on the far right of the entry to bring up the menu options.

Select Edit real estate asset and revise any field as needed. Press Save to record the changes.

Delete a Real Estate Asset

To delete a Real Estate Asset, click the same three dots and select Delete asset. A prompt modal will appear to confirm deletion. Select Yes to complete the deletion of the asset.

Liabilities

Liabilities added during the initial application will appear in this section:

Liabilities that appear in this table are included in the DTI calculation. If the Pay off? switch is toggled on for an entry then the individual Liability will not be included in the DTI calculation.

Add a New Liability

Click the + Add button at the top of the table to open a new row and fill out the fields:

After entering the details of the new Liability, click the Save button to add it to the table. If the new entry needs to be removed prior to saving, click the trashcan icon to delete the row.

Edit an Existing Liability

To edit an existing Liability click the three dots on the far right of the entry to bring up the menu options.

Select Edit Liability and the fields in the row will become editable. Make an changes needed to the existing entry and click the Save button to record your changes.

Delete a Liability

To remove a Liability from the table, click the three dots on the far right and select Delete liability.

Other Liabilities

Other Liabilities include alimony, child support, as well as any non-standard obligation incurred by the borrower, to be included in the DTI calculation.

Add a New Other Liability

Click the + Add button at the top of the table to open a new row and fill out the fields:

Select the type of Liability applicable to the entry and the monthly payment, then click the Save button to record the entry.

Edit an Existing Other Liability

To edit an existing Other Liability click the three dots on the far right of the entry to bring up the menu options.

Select Edit liability to modify the record. The type and payment value can be updated.

Delete an Other Liability

To remove an Other Liability from the table, click the three dots on the far right and select Delete liability.

Employment

Employment records added during the initial application will appear in this section:

Adding an Employment Entry

Click the + Add button at the top of the table to open a modal window and fill out the fields:

Editing an Existing Employment Entry

To edit an existing Employment record click the three dots on the far right of the entry to bring up the menu options.

Select Edit employment to modify the record. A modal window will open to allow changes. Once you have completed editing the necessary fields, click the Save employment button at the bottom of the modal window to save the updates and return to the Employment table.

If no changes are needed, click Cancel at the bottom of the modal window to close and return to the Employment table.

Delete an Employment Entry

To remove an Employment record from the table, click the three dots on the far right and select Delete employment.

A confirmation modal will appear to confirm the deletion. Select Yes to complete the deletion or No to retain the entry.

Adding an Additional Income Entry

Click the + Add button at the top of the table to add a new row and fill out the fields:

Select Type

• Select the type of additional income from the drop-down menu.

Account Holder

• Select if the entry is associated to the Borrower, Co-borrower, or if it is a joint entry.

Click the Save button to add the entry to the table.

Delete an Additional Income Entry

To remove an Additional Income record from the table, click the three dots on the far right and select Delete income.

A modal window will appear to confirm deletion. Select Yes to delete the record or No to retain the entry.

Documents

The following documents are uploaded when the borrower completes their application:

• Offer Details PDF
• Application Details PDF
• MISMO XML